Your Privacy

Information we collect

When you place an order, we may ask you for certain information necessary for processing your order, including:

• Your name
• Your phone number
• Your delivery address
• Your order details

We only collect the information we genuinely need to serve you.

How we use your information

Your information is used solely to:

• Confirm your order
• Arrange delivery
• Contact you if needed regarding your order
• Respond to your customer service requests
• Improve the quality of our services
• Measure the performance of our ads using Meta Pixel (Facebook/Instagram)

Cookies

Our website uses cookies for functional and marketing purposes. Functional cookies ensure the site works correctly; marketing cookies help us show you relevant ads on platforms such as Facebook and Instagram.

You can manage or disable cookies at any time through your browser settings.

Who we share your information with

In order to deliver your order, certain information may be shared with our delivery partners.

We never sell your personal information to third parties.

We may also share data with Meta Platforms, Inc. for advertising purposes, including to measure ad performance and show you relevant ads on Facebook and Instagram.

To opt out of Meta's targeted advertising, visit <a href="https://www.facebook.com/ads/preferences" target="_blank" rel="noopener">Facebook Ad Preferences</a>.

Data retention

We retain your personal information indefinitely for purposes of order history, retargeting, and service improvement, unless you request deletion.

Protecting your data

We take reasonable measures to protect your information against unauthorised access, misuse or unwanted disclosure.

However, as with any online service, no system can guarantee absolute security.

Your rights

You can contact us at any time to:

• View the information we hold about you
• Request the correction of inaccurate information
• Request the deletion of your information — we will honour this where legally possible or reasonable